Shipping policy

Thank you for visiting and shopping at https://thecookieclub.com. Following are the terms and conditions that constitute our Shipping Policy.

SHIPPING POLICY

All orders are baked Fresh and shipped the day the items were baked. Allow us 2-3 days processing before we ship your items to you. All orders are processed within 2-3 business days to ensure peak freshness and shorter travel times. Orders are not shipped or delivered on weekends or holidays. Some people may receive deliveries on Saturday, so it’s important to check on item, to make sure our product won’t be sitting over the weekend.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Please note: All orders are shipped Monday through Thursday, only during regular business hours. Saturday and Sunday delivery is not available. Overnight air shipping is not available. Delivery time is from point of order fulfillment, not order placement.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). We currently do not offer shipping outside of the continental U.S.

ONLINE ORDERING POLICY

The following terms apply to orders placed through this Site. Prices will be identified as you place your order. Minimum order amounts may apply. Any applicable delivery fees, cancellation fees, taxes and other amounts due in connection with your order will be identified at the time you place your order. There may be limits on the dollar value or quantity of order placed on our site. You are responsible for your order, in advance, by means of a payment option made available on this Site at the time of ordering. We may use third party providers and may accept various third party services to process payments. This Site may allow you to customize your order.

Please contact us at info@thecookieclub.com if you have any questions.